Privacy Policy
ABC Roadworks Privacy Policy
Introduction
ABC Roadworks (“ABC Roadworks,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us through our website, https://abcroadworks.com, and any related communications, forms, services, or interactions (collectively, the “Site” and “Services”).
ABC Roadworks is a Florida-based highway safety and traffic control company providing services including traffic control and MOT (Maintenance of Traffic), highway signage, guardrail installation and repair, crash cushion systems, flagging services, erosion control, equipment rental, mowing and right-of-way maintenance, litter removal, and related roadway support services throughout Florida.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your information.
By using our Site, submitting a contact request, requesting a quote, communicating with our team, or otherwise interacting with ABC Roadworks, you consent to the collection and use of information as described in this Privacy Policy.
Information We Collect
We collect both non-personal and personal information from users of our Site.
Non-Personal Information
Non-personal information is information that does not identify you individually. This information may include:
- Browser type and version
- Operating system
- Device type
- Language settings
- Referring URLs
- Website activity and navigation behavior
- Access times and session duration
- Pages visited and clicks
- Aggregated traffic and analytics data
This information helps us improve the functionality, performance, and user experience of our Site.
Personal Information
Personal information is information that identifies or may reasonably identify you. We may collect:
- Full name
- Company name
- Email address
- Phone number
- Mailing or project address
- IP address
- Device identifiers
- Information submitted through contact forms or quote requests
- Project details and service inquiries
- Any additional information voluntarily provided to us
If you contact ABC Roadworks by phone, email, website form, or other communication method, we may maintain records of those communications for customer service, operational, legal, and business purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
How We Collect Information
We collect information in several ways, including:
- When you submit a contact or quote request
- When you communicate with our team by phone, email, or website form
- When you browse or interact with our Site
- Through cookies and analytics tools
- Through third-party service providers and analytics platforms
- Through publicly available business information
How We Use Your Information
ABC Roadworks may use collected information for legitimate business purposes, including:
- Responding to inquiries and quote requests
- Providing roadway safety and traffic control services
- Communicating with contractors, project managers, vendors, and customers
- Scheduling services and coordinating projects
- Sending operational updates and service notifications
- Improving website performance and user experience
- Maintaining records and internal administration
- Marketing our services to prospective customers
- Measuring website traffic and marketing effectiveness
- Complying with legal, regulatory, insurance, and financial obligations
- Protecting our business, employees, customers, and Site
We may use phone numbers provided by users to send SMS/text messages related to service updates, customer support, project coordination, scheduling, account notifications, and marketing communications where permitted by law and consented to by the user.
Sharing of Information
ABC Roadworks does not sell personal information.
We may share information with trusted third parties when necessary to operate our business and provide our services, including:
- Website hosting providers
- CRM and communication platforms
- Analytics and marketing providers
- Contractors and subcontractors involved in project coordination
- Technology and IT support providers
- Legal, accounting, and insurance professionals
We may also disclose information if required to:
- Comply with applicable laws or legal processes
- Respond to lawful government requests
- Protect the safety and security of our business or users
- Prevent fraud or unauthorized activity
- Enforce our policies or agreements
- Defend legal claims
In the event of a merger, acquisition, sale, or transfer of business assets, information may be transferred as part of that transaction.
Cookies and Tracking Technologies
ABC Roadworks uses cookies and similar technologies to improve website functionality and user experience.
Cookies may be used to:
- Remember user preferences
- Improve website navigation
- Analyze website traffic and performance
- Support marketing and advertising efforts
- Measure user engagement
You may choose to disable cookies through your browser settings. Disabling cookies may affect the functionality of certain portions of the Site
Google Analytics
We may use Google Analytics and similar analytics services to understand how visitors interact with our Site. These tools may collect information such as:
- IP address
- Device type
- Browser information
- Site interactions
- Referral sources
Information collected through analytics services is used solely to improve our website, marketing, and customer experience.
For more information about how Google collects and processes data, visit: https://policies.google.com/privacy
Marketing Communications
ABC Roadworks may send marketing emails, service announcements, or promotional communications related to our services.
You may opt out of marketing emails at any time by:
- Clicking the unsubscribe link included in emails
- Contacting us directly
- SMS opt-in details
- Message type disclosure
- Message frequency disclosure
- Required no-sharing SMS clause
Please note that even if you opt out of marketing communications, we may still send administrative or service-related communications.
SMS/Text Messaging Program
ABC Roadworks may offer SMS/text message communications for customers, contractors, vendors, employees, and individuals who request information or services from us.
These messages may include:
Service updates
Project coordination notifications
Appointment scheduling
Quote follow-ups
Customer support communications
Operational notifications
Promotional or marketing messages related to our roadway safety and traffic control services
How Users Opt-In
Users may opt in to receive SMS/text messages from ABC Roadworks by:
Submitting a website contact form and providing consent
Requesting information or services from our team
Verbally consenting during communication with our staff
Signing service agreements or related business documents containing SMS consent language
Consent to receive SMS messages is not a condition of purchase.
Message Frequency
Message frequency may vary depending on the nature of the interaction, project activity, customer requests, and service needs.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and service plan.
Opt-Out Instructions
Users may opt out of SMS communications at any time by replying:
STOP
After opting out, users may receive a final confirmation message confirming their unsubscribe request.
For assistance, users may reply:
HELP
or contact us directly using the contact information listed below.
SMS Privacy Commitment
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
Data Retention
We retain information only for as long as necessary to:
- Provide services
- Maintain business records
- Resolve disputes
- Enforce agreements
- Comply with legal and regulatory obligations
Retention periods may vary depending on the type of information and applicable legal requirements.
Data Security
ABC Roadworks takes commercially reasonable measures to protect the information we collect and maintain.
Our safeguards may include:
- Secure website hosting
- Firewall and malware protections
- Restricted access to sensitive information
- Password-protected systems
- Administrative and technical safeguards
- Secure third-party service providers
While we take reasonable steps to protect information, no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security.
Third-Party Websites
Our Site may contain links to third-party websites or services. This Privacy Policy applies only to information collected by ABC Roadworks.
We are not responsible for the privacy practices, policies, or content of third-party websites.
User Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information
- Object to or restrict certain processing activities
- Request a copy of your information
- Withdraw consent where applicable
To submit a privacy-related request, please contact us using the information below.
Users may withdraw SMS consent at any time by replying STOP to any text message received from ABC Roadworks.
Children’s Privacy
Our Site and Services are intended for business use and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
If you believe a child has submitted personal information to us, please contact us so we can remove the information.
International Data Transfers
If information is transferred outside your jurisdiction, we will take commercially reasonable steps to ensure appropriate safeguards are in place consistent with applicable data protection laws.
Changes to This Privacy Policy
ABC Roadworks reserves the right to update or revise this Privacy Policy at any time.
Changes become effective when the updated policy is posted on this page. Continued use of the Site after updates constitutes acceptance of the revised Privacy Policy.
Contact Information
If you have questions regarding this Privacy Policy or how your information is handled, please contact:
ABC Roadworks
50 NE 592nd St. Old Town, FL 32680
Phone: 352-356-3677
Email: B.land.abc@outlook.com
Compliance Contact: Robert Cook
Phone: 850-688-0276
Email: rcook.abcroadworks@gmail.com
Last Modified: May 8, 2026
